The company follows the code of ethics and high-quality standard products in the
industry. All products manufactured & assembled with 1/8” tolerance based on
the industrial standards.
Once the buyer confirmed the order and accepted by the company, it is further
not subjected to cancellation and changes. If cancelled, the company will not
provide no money back policies.
All our products are made square. The window architraves are not square
resulting the blinds may not sit straight or flat. The company cannot be
responsible for your window architraves.
The estimated time for the production of blinds and shades is 3-4 weeks and
shutters are 4-5 weeks unless otherwise stated. Fabrics and materials ordered
are subjected to availability and may be delayed due to circumstances out of the
Once the Buyer places the purchasing order 50% deposit of the total amount
must be handed to the company as an initiation fee and the balance owing from
the purchasing order must be given to the installer upon completion of the
project. Any concerns during installation time that will be covered under the
The sales representative will explain the different products and helps to
understand the quality of the materials, functions and working procedures of
each products. No responsibility can be taken for personal misconception of the
The company products including Shutters have 25 years limited life-time
warranty, blinds & shades got 5 years limited life-time warranty
All the company products with limited life-time warranty covers defects in
material and workmanship or failure to operate. (See warranty details)
The warranty applies to the original purchaser and proof of the invoice must be
Repairs and/or replacements will be made with the closest available parts or
All quotations issued are valid for 14 days from the date of quote.
If the customer fails to pay in accordance with this clause, the company may
charge interest of 2% per month on overdue invoices which is effective on the
installation date. Whether the payment not received after the 90 days of
installation the account will be placed on credit hold without any notice. Please
note that this may list your account with credit rating agencies, and further
referral to a third-party collection agency and /or our legal department may be
pursued. The customer must be reimbursing those expenses.
Under any circumstances, if the company employee accidentally damages the buyer's property,
San Home Fashions will fix/replace with the company's own trade contractors. If customer needs
to hold a certain amount equivalent to the damages made by the company(based on the standard cost
according to the market price) as a guarantee until the damage is fixed by the company.
If the customer intended to fix/replace the damage with their own contractor's still they can
hold the amount up to a one-month time frame as a guarantee. The customer should refund the
balance guarantee amount to the company within one month period even if they have fixed or not
fixed the damages from their own contractors.
Customer must arrange access to the installations area. The installers are not
responsible for the removal of your old blinds. The installers take care when
installing but cannot accept responsibility for cracking, chipping or extra holes on
the frame. The installers will do the dispose your old blinds, but you should pay
$30/- for extra.